Leozen Exotics — Terms of Service

Effective Date: [11/03/2021]
Last Updated: [08/12/2026]

These Terms of Service (the “Terms”) are a legally binding agreement between you and Leozen Exotics LLC, doing business as Leozen Exotics (“Leozen,” “we,” “us,” or “our”). These Terms govern your access to and use of www.leozenexotics.com, our booking platforms, text and telephone services, social-media booking channels, and other online services that link to these Terms (collectively, the “Services”).

These Terms also establish general conditions applicable to reservations and vehicle rentals made directly through Leozen. Every vehicle rental is additionally governed by the rental agreement, vehicle condition report, insurance documents, authorization forms, disclosures, and other documents presented for that transaction (collectively, the “Rental Agreement”). If these Terms conflict with a signed Rental Agreement, the signed Rental Agreement controls for that rental.

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS. BY ACCESSING THE SERVICES, MAKING A RESERVATION, SUBMITTING PAYMENT, OR SIGNING A RENTAL AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS.

If you do not agree, do not use the Services or make a reservation.

1. Eligibility and Authority

You may use the Services only if you are at least 18 years old and legally capable of entering a binding contract. Renting or driving a Leozen vehicle is subject to additional eligibility requirements stated during booking or in the Rental Agreement, which may include:

a minimum driver age applicable to the selected vehicle;
a valid, unexpired driver’s license acceptable to Leozen;
identity and license verification;
a satisfactory driving history;
proof of insurance acceptable to Leozen;
a valid payment method in the renter’s name; and
satisfaction of any security-deposit or authorization requirement.

Requirements may vary by vehicle, vehicle class, insurer, booking source, and rental location. Meeting the minimum requirements does not guarantee approval. To the extent permitted by law, Leozen may accept or decline a booking based on legitimate operational, safety, fraud-prevention, insurance, or vehicle-availability considerations.

If you use the Services for a company or other entity, you represent that you are authorized to bind that entity. You remain personally responsible for all obligations assigned to the renter or customer unless Leozen expressly agrees otherwise in writing.

2. Account and Information Accuracy

You agree to provide current, complete, and accurate information. You may not impersonate another person, use another person’s payment method without authorization, submit altered or fraudulent documents, or conceal facts material to eligibility, insurance, payment, or risk.

You are responsible for safeguarding account credentials and verification links. Notify Leozen promptly if you suspect unauthorized use. Leozen may suspend or cancel access when information cannot be verified or fraud, misuse, or a security risk is reasonably suspected.

3. Reservations and Vehicle Availability

A request, quote, invoice, or payment submission does not guarantee a vehicle until Leozen issues a booking confirmation. Reservations are subject to vehicle availability, successful verification, required payment, and acceptance of the Rental Agreement.

Specific makes, models, colors, features, and trims may become unavailable because of a late return, accident, repair, safety issue, recall, theft, or other event outside Leozen’s reasonable control. When this occurs, Leozen may offer a comparable vehicle, an upgrade, a rescheduled rental, a booking credit, or a refund of amounts paid for the unavailable portion of the reservation. Except where required by law or expressly agreed in writing, Leozen is not responsible for consequential expenses resulting from vehicle unavailability, including airfare, lodging, event, transportation, or lost-opportunity costs.

Quotes expire at the time stated and may change before confirmation. Website images are illustrative; actual vehicle appearance, options, mileage, and minor cosmetic condition may differ.

4. Pricing, Taxes, Deposits, and Payment Authorization

You agree to pay all amounts disclosed during booking or chargeable under the Rental Agreement, including as applicable:

rental charges and approved extensions;
sales, rental, airport, facility, and other government-imposed taxes or fees;
delivery, pickup, parking, shuttle, convenience, or after-hours charges;
security deposits and payment-card authorizations;
additional-driver, young-driver, mileage, cleaning, smoking, fuel, charging, toll, citation, administrative, late-return, recovery, loss-of-use, diminution-of-value, repair, and damage charges; and
collection costs and other amounts permitted by the Rental Agreement and applicable law.

Displayed prices may exclude taxes, deposits, optional products, mileage overages, and incidentals unless expressly stated otherwise.

You authorize Leozen and its payment processors to verify your payment method, place holds, collect amounts due, and make supplemental charges reasonably supported by the Rental Agreement or rental records. Supplemental charges may occur after return when tolls, citations, damage, fuel, cleaning, or other liabilities are later identified. Leozen will provide an itemization or supporting information where required by law.

A security deposit is not a limit on your liability. Holds may reduce available credit and may remain pending after Leozen releases them due to the card issuer’s processing time. Leozen does not control when a bank restores available funds.

5. Cancellations, Changes, No-Shows, and Refunds

The cancellation and refund terms displayed at checkout, stated in the confirmation, or included in the Rental Agreement are incorporated into these Terms. Vehicle-specific or promotional bookings may have different rules.

Unless the booking confirmation expressly provides otherwise:

a reservation is not canceled until Leozen confirms the cancellation;
changing the dates, vehicle, location, or renter may change the price and is subject to availability;
failure to appear by the stated pickup time without an approved extension may be treated as a no-show;
failure to complete identity, license, insurance, deposit, or payment verification by the required time may result in cancellation; and
amounts designated as nonrefundable, including reservation retainers or no-show charges, remain nonrefundable to the extent permitted by law.

No refund is due for unused rental time caused by the renter’s late pickup, early return, loss of driving privileges, violation of the Rental Agreement, or inability to satisfy stated eligibility requirements. Nothing in this section limits a refund or remedy that cannot legally be waived.

6. Rental Agreement Required

A website reservation does not itself authorize possession or operation of a vehicle. Before release, the renter and every approved driver must satisfy Leozen’s requirements and sign or accept the applicable Rental Agreement and disclosures.

Only drivers expressly listed and approved in the Rental Agreement may operate the vehicle. The primary renter may not transfer the rental, allow an unauthorized driver, sublicense the vehicle, or permit any person to take possession without Leozen’s prior written approval.

7. Insurance and Financial Responsibility

Before release of a vehicle, the renter must provide proof of automobile insurance or other financial responsibility acceptable to Leozen and sufficient for the vehicle and intended use. Acceptance of an insurance card or policy information is not a representation by Leozen that a claim will be covered. The renter is responsible for confirming coverage, deductibles, exclusions, limits, permissive-use rules, exotic or high-value vehicle restrictions, and rental reimbursement terms directly with the insurer.

Unless a separate written document expressly states otherwise, Leozen does not provide the renter with personal automobile insurance, and no website statement creates insurance coverage. Any liability protection, damage waiver, supplemental product, or other protection offered for a particular rental will be described separately and is subject to its own terms, exclusions, limits, and applicable law.

The renter and each authorized driver remain responsible for all loss, damage, liability, and expense assigned to them by the Rental Agreement and applicable law, including amounts not paid by an insurer. Leozen may require direct payment and is not obligated to wait for an insurance claim to be resolved.

A DAMAGE WAIVER, IF OFFERED, IS NOT INSURANCE. IT IS OPTIONAL UNLESS OTHERWISE PERMITTED BY LAW AND HAS NO EFFECT UNLESS EXPRESSLY ACCEPTED IN WRITING IN THE RENTAL AGREEMENT.

8. Vehicle Inspection and Condition

Before departure, the renter must inspect the vehicle and promptly identify visible damage, warning lights, missing equipment, fuel or charge level discrepancies, tire concerns, or other condition issues. The pre-rental inspection report, photographs, video, telematics, and time-stamped records may be used to document condition.

The renter must stop using the vehicle and contact Leozen immediately if a warning light, unusual sound, tire problem, overheating, low fluid alert, collision, or other unsafe condition occurs. Continued operation after a warning or known problem may increase the renter’s responsibility for resulting damage.

The renter may not authorize repairs, towing, parts replacement, detailing, tire work, or mechanical service without Leozen’s prior approval except when emergency action is reasonably necessary to protect people from imminent harm. Receipts and documentation are required for any reimbursement Leozen approves.

9. Vehicle Use and Prohibited Conduct

Vehicles must be used lawfully, carefully, and only for ordinary personal transportation consistent with the Rental Agreement. Unless Leozen gives prior written consent, the vehicle may not be used:

by an unauthorized, unlicensed, impaired, fatigued, or medically unfit driver;
while the driver is under the influence of alcohol, cannabis, illegal drugs, or medication that impairs safe operation;
for racing, speed testing, drifting, burnouts, launch-control demonstrations, timed events, driver training, stunts, exhibitions, or use on a track;
off-road, on an unpaved or unsafe surface, through standing water, or in a manner likely to damage the underbody, wheels, tires, drivetrain, paint, or interior;
to tow, push, propel, or transport another vehicle or trailer;
for rideshare, delivery, taxi, limousine, chauffeur, commercial transportation, or subrental activity unless expressly authorized;
to carry persons or cargo for compensation unless expressly authorized;
to transport illegal drugs, contraband, hazardous materials, weapons unlawfully, or property in furtherance of unlawful activity;
in the commission of a crime, to flee law enforcement, or in a reckless, abusive, or negligent manner;
outside the geographic area permitted by the Rental Agreement, across an international border, or onto a ferry without written permission;
by more occupants or with more weight than the manufacturer permits;
to teach anyone to drive;
while using a handheld device contrary to law;
after the rental period expires or after Leozen demands return;
after disabling or tampering with any safety, tracking, telematics, toll, immobilization, camera, or diagnostic device; or
in violation of manufacturer instructions, applicable law, these Terms, or the Rental Agreement.

Smoking and vaping of any substance are prohibited in every vehicle. Pets are prohibited unless Leozen gives prior written approval; service animals are accommodated as required by law.

The renter may not alter, wrap, tint, decorate, disassemble, repair, modify, advertise on, or attach equipment to the vehicle. Removal or concealment of keys, plates, registration, trackers, toll tags, accessories, or identifying marks is prohibited.

10. Fuel, Charging, Mileage, Keys, and Cleanliness

The vehicle must be returned at the agreed time and location, with the agreed fuel or battery level, mileage allowance, keys, charging accessories, documents, and equipment.

Only the fuel grade required by Leozen or the manufacturer may be used. Where premium fuel is required, the renter must use premium fuel and retain receipts if requested. The renter is responsible for damage caused by misfueling, contaminated fuel, improper charging, loss of charge, use of an incompatible charger, or failure to follow instructions.

Mileage overages, refueling or recharging, missing items, lost or damaged keys, excessive dirt, stains, odors, smoke, pet hair, spills, burns, biohazards, or other conditions requiring more than ordinary cleaning may result in charges stated in the Rental Agreement or reasonably reflecting the documented cost, subject to applicable law. Ordinary wear and tear is not chargeable as damage.

11. Tolls, Parking, Traffic Violations, and Impoundment

The renter is responsible for all tolls, parking charges, citations, camera violations, impound fees, towing charges, storage fees, boot-removal charges, and related penalties incurred during the rental or resulting from the renter’s conduct. Leozen may provide renter information to governmental bodies, toll authorities, parking operators, or law enforcement when legally permitted or required.

If Leozen pays or processes an amount on the renter’s behalf, the renter authorizes reimbursement of that amount plus any administrative charge disclosed in the Rental Agreement and permitted by law. The renter must promptly notify Leozen of any seizure, impoundment, boot, citation, or police contact involving the vehicle.

12. Accidents, Theft, Vandalism, and Other Incidents

Following any collision, theft, vandalism, flood, fire, impoundment, breakdown, or other incident, the renter must:

stop safely and contact emergency services when appropriate;
notify Leozen immediately using the contact information in the Rental Agreement;
notify law enforcement where required by law or requested by Leozen;
obtain the names, contact information, license information, insurance information, vehicle information, witness information, report number, photographs, and video reasonably available;
avoid admitting fault, promising payment, or abandoning the vehicle;
protect the vehicle from further loss when safe to do so; and
cooperate fully with Leozen, insurers, adjusters, law enforcement, and claims personnel.

The renter may not settle, release, or compromise a claim involving the vehicle without Leozen’s written consent. Failure to report promptly or cooperate may affect any contractual protection and may make the renter responsible for additional loss caused by the failure.

13. Responsibility for Loss or Damage

To the fullest extent permitted by the Rental Agreement and applicable law, the renter is responsible for loss of or damage to the vehicle occurring during the rental period, regardless of fault, including collision, theft, vandalism, weather, flood, hail, fire, animal damage, glass, tires, wheels, interior, undercarriage, mechanical damage caused by misuse, towing, storage, appraisal, diminished value, reasonable administrative expense, and loss of use.

The precise measure of liability, exclusions, valuation method, and any contractual waiver or limitation are governed by the Rental Agreement and applicable law. The renter is also responsible for third-party claims, bodily injury, property damage, and legal expenses to the extent assigned by law or contract.

Nothing in these Terms makes the renter responsible for loss caused solely by Leozen’s gross negligence or willful misconduct where such responsibility cannot lawfully be shifted.

14. Late Return, Extension, Recovery, and Abandonment

The renter must return the vehicle at the exact time and place stated in the Rental Agreement. An extension is valid only when Leozen approves it in writing and all required charges and authorizations are completed. Continuing to possess or use the vehicle while an extension request is pending does not create an extension.

If the vehicle is not returned when due, is abandoned, is used in violation of the Rental Agreement, or Leozen reasonably believes the vehicle or public is at material risk, Leozen may take lawful steps to locate, disable when legally permissible and safe, recover, tow, or repossess the vehicle and may contact law enforcement. The renter must not resist or interfere with lawful recovery.

To the extent permitted by law and the Rental Agreement, the renter is responsible for late charges, additional rental time, recovery, towing, storage, locksmith, key replacement, investigative expense, and damage arising from the unauthorized retention or recovery. Personal property left in a recovered or returned vehicle will be handled as required by law; Leozen is not responsible for loss unless caused by Leozen’s failure to exercise legally required care.

15. GPS, Telematics, Cameras, Toll Systems, and Vehicle Data

Leozen vehicles may contain manufacturer-installed or aftermarket technology that records or transmits information, including GPS location, route and trip data, mileage, speed, acceleration, braking, impact events, diagnostic codes, fuel or battery status, door status, ignition status, images outside or inside the vehicle where lawful and disclosed, and attempted tampering. Vehicles may also contain toll tags and theft-prevention or remote immobilization technology.

Leozen may use vehicle data for purposes including vehicle location and recovery; roadside assistance; maintenance and diagnostics; accident investigation; mileage, fuel, toll, and return verification; safety; fraud and theft prevention; insurance and legal claims; enforcement of the Rental Agreement; and compliance with law. Data may be shared with service providers, insurers, claims administrators, law enforcement, toll authorities, and others as described in Leozen’s Privacy Policy or as permitted by law.

DO NOT RENT OR OPERATE A LEOZEN VEHICLE IF YOU DO NOT CONSENT TO THE COLLECTION AND USE OF VEHICLE DATA AS DESCRIBED IN THESE TERMS, THE RENTAL AGREEMENT, AND THE PRIVACY POLICY. You may not disable, shield, remove, or tamper with this technology.

Remote immobilization, if available, will be used only when Leozen reasonably determines it is lawful and appropriate, and not in a manner intended to create an unreasonable safety risk while the vehicle is being operated.

16. Communications and Electronic Signatures

You consent to transact electronically and agree that electronic signatures, checkboxes, payment authorizations, and digital records have the same effect as paper records and handwritten signatures to the extent permitted by law.

By providing a telephone number or email address, you agree that Leozen may contact you about inquiries, verification, reservations, payments, vehicle status, safety, claims, returns, and customer service. Transactional calls or texts may use automated technology where permitted. Marketing messages require any consent applicable under law and may be stopped using the stated opt-out method. Consent to marketing is not a condition of rental.

You are responsible for keeping contact information current. Standard message and data rates may apply.

SMS/Text Messaging Terms

By voluntarily providing your mobile phone number and expressly opting in, you consent to receive conversational and transactional text messages from Leozen Exotics LLC regarding rental inquiries, reservation confirmations, payment or account updates, pickup and return instructions, and customer-support communications. Message frequency varies, and message and data rates may apply. Consent to receive text messages is not a condition of purchasing or renting any product or service. You may opt out at any time by replying STOP. After opting out, you may receive one final confirmation message. Reply HELP for assistance or contact us through https://www.leozenexotics.com. Mobile opt-in information and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.

17. Website Rules and Intellectual Property

The Services and their text, graphics, photographs, videos, logos, trademarks, vehicle listings, layout, software, and other content are owned by or licensed to Leozen and protected by law. Leozen grants you a limited, revocable, nonexclusive, nontransferable license to use the Services for lawful personal booking and informational purposes.

You may not scrape, copy, republish, sell, reverse engineer, interfere with, overload, introduce malicious code into, bypass security for, or use automated means against the Services without written permission. You may not use Leozen’s names, logos, vehicle images, or content to imply sponsorship or affiliation.

If you submit a review, testimonial, photo, video, or other content to Leozen or tag Leozen for reposting, you represent that you have the right to do so and grant Leozen a nonexclusive, worldwide, royalty-free license to reproduce, display, distribute, adapt, and use that content for business and promotional purposes, subject to applicable law and any written limitations agreed by Leozen. Leozen will not use a person’s likeness in paid advertising where separate consent is legally required without obtaining that consent.

18. Third-Party Services and Platforms

The Services may link to or use third-party services, including payment processors, booking providers, mapping services, social networks, insurers, toll processors, and vehicle manufacturers. Leozen does not control and is not responsible for third-party services, terms, outages, security, or content.

Rentals booked through Turo or another third-party marketplace are primarily governed by that platform’s applicable agreement, protection plan, cancellation policy, and claims process. These Terms apply only to the extent they do not conflict with the controlling platform terms. A direct Leozen rental is not covered by a third-party platform merely because the parties also use that platform in other transactions.

19. Privacy

Leozen’s collection and use of personal information are described in its Privacy Policy, which is incorporated by reference. Information may include identification documents, driver’s-license data, payment and transaction data, insurance information, communications, device and website data, and vehicle telematics.

Do not send sensitive documents through an unapproved channel. Leozen may retain records as reasonably necessary for transactions, fraud prevention, claims, legal compliance, and legitimate business purposes, subject to applicable law.

20. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” LEOZEN DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT WITH RESPECT TO THE WEBSITE AND ONLINE SERVICES. LEOZEN DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Vehicles are provided subject to the express condition and obligations stated in the Rental Agreement. Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

21. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LEOZEN AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM THE SERVICES, A RESERVATION, VEHICLE UNAVAILABILITY, LOSS OF PERSONAL PROPERTY, OR A THIRD-PARTY SERVICE, INCLUDING LOST PROFITS, LOST BUSINESS, LOST DATA, OR LOSS OF ENJOYMENT, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, LEOZEN’S AGGREGATE LIABILITY ARISING FROM THE WEBSITE OR BOOKING SERVICES, EXCLUDING CLAIMS GOVERNED BY A SIGNED RENTAL AGREEMENT, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID LEOZEN FOR THE AFFECTED RESERVATION OR (B) $100.

These limitations do not apply to liability that cannot lawfully be limited, including liability for Leozen’s gross negligence, fraud, or willful misconduct where applicable law prohibits limitation.

22. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Leozen and its owners, officers, employees, contractors, and agents from third-party claims, liabilities, damages, judgments, penalties, losses, and reasonable costs, including attorneys’ fees, arising from your unlawful use of the Services; your breach of these Terms; your false or fraudulent information; content you submit; or your violation of another person’s rights.

Rental-related indemnity obligations are governed by the Rental Agreement. This section does not require indemnification for loss caused solely by a protected party’s gross negligence or willful misconduct where prohibited by law.

23. Chargebacks and Billing Disputes

Contact Leozen promptly at leozenexoticrentals@gmail.com to dispute a charge or request supporting documentation. Initiating a chargeback does not cancel a valid payment obligation. You agree not to submit false information to a bank, processor, insurer, platform, or governmental body.

Leozen may contest chargebacks using the reservation record, signed agreements, payment authorizations, messages, photographs, video, telematics, inspection records, toll records, repair documents, and other relevant evidence. Nothing in this section waives rights provided by applicable payment-card or consumer-protection law.

24. Suspension and Termination

Leozen may suspend or terminate access to the Services, cancel an unfulfilled reservation, or refuse future service when reasonably necessary because of fraud, threats, harassment, abusive conduct, nonpayment, unsafe behavior, material breach, repeated violations, legal requirements, or unacceptable risk. Any cancellation and refund will be handled under the applicable booking terms and law.

Provisions that by their nature should survive termination—including payment, liability, intellectual-property, dispute, and indemnity provisions—will survive.

25. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Unless a different forum is required by nonwaivable law or a signed Rental Agreement, any lawsuit arising solely from these Terms or the Services must be brought in a state court located in Harris County, Texas, or the United States District Court serving Harris County, and each party consents to personal jurisdiction and venue there.

Before filing a lawsuit, each party agrees to send written notice describing the dispute and requested relief and to allow 30 days for a good-faith attempt to resolve it, except when immediate injunctive relief, a statute of limitations, vehicle recovery, public safety, or another emergency requires earlier action.

26. Changes to These Terms

Leozen may revise these Terms from time to time. Updated Terms will be posted with a new “Last Updated” date. Changes apply prospectively unless applicable law permits otherwise. The terms in effect when a reservation is confirmed generally govern that reservation, except that legally required or safety-related changes may apply as permitted by law.

27. General Provisions

These Terms, together with the applicable booking terms, Privacy Policy, and Rental Agreement, constitute the agreement concerning their subject matter. A failure to enforce a provision is not a waiver. If a provision is found unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective.

You may not assign your rights or obligations without Leozen’s written consent. Leozen may assign these Terms as part of a merger, financing, sale of assets, reorganization, or transfer of the applicable business. Headings are for convenience only. “Including” means “including without limitation.” Electronic copies are admissible to the same extent as originals where permitted by law.

No employee or representative may modify these Terms or make a binding promise about a rental unless the modification or promise is in writing and authorized by Leozen.

28. Contact Information

Questions, legal notices, and customer-service requests may be directed to:

Leozen Exotics LLC
Website: https://www.leozenexotics.com
Email: leozenexoticrentals@gmail.com
Phone: 832-990-8030
Mailing Address: 13150 Breton Ridge St, Houston, TX 77070

For an active rental, accident, breakdown, theft, or urgent vehicle matter, use the emergency contact information shown in the Rental Agreement or booking confirmation.